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The Certified Service Manager Administrator exam is targeted at IT Professionals responsible for administering Service Manager. It validates your ability to build, configure, troubleshoot, and maintain components of the Service Manager solution.  The exam consists of 75 questions that must be completed in 80 minutes. The questions are based off content taught in the Administrator: Administration Learning Path and the Administrator: Configuration Learning Path (both On-Demand and Blended Learning).  You must achieve a score of 80% to pass.  Read More

The User Workspace Manager 2019.1  Administrator exam is targeted at IT Professionals responsible for administering and deploying User Workspace Manager. It validates your ability to install, configure, administer, troubleshoot and maintain components of User Workspace Manager. The exam consists of questions from the Environment Manager, Application Control, Performance Manager, and UWM Management Center Exams. You have the option of taking the exams individually or all together in this exam.  The exam consists of 75 questions that must be completed in 120 minutes. Questions are multiple choice, multiple response, and true or false. You must achieve a minimum score of 80% to pass. It is recommended that you attend the current Administration course (Environment Manager, Application Manager, Performance Manager, and Management Center) before attempting the exam. Read More

The Environment Manager 2019.1 Administrator exam is targeted at IT Professionals responsible for administering and deploying Environment Manager. It validates your ability to install, configure, administer, troubleshoot and maintain components of Environment Manager The exam consists of 30 questions that must be completed in 40 minutes. Questions are multiple choice, multiple response, and true or false. You must achieve a minimum score of 90% to pass. It is recommended that you attend the current Administration course (Environment Manager, Application Manager, Performance Manager, and Management Center) before attempting the exam. Read More

The Application Control 2019.1 Administrator exam is targeted at IT Professionals responsible for administering and deploying Application Control. It validates your ability to install, configure, administer, troubleshoot and maintain components of Application Control. The exam consists of 30 questions that must be completed in 40 minutes. Questions are multiple choice, multiple response, and true or false. You must achieve a minimum score of 80% to pass. It is recommended that you attend the current Administration course (Environment Manager, Application Manager, Performance Manager, and Management Center) or an Application Control course before attempting the exam. Read More

The Peformance Manager 2019.1 Administrator exam is targeted at IT Professionals responsible for administering and deploying Performance Manager. It validates your ability to install, configure, administer, troubleshoot and maintain components of Performance Manager The exam consists of 25 questions that must be completed in 35 minutes. Questions are multiple choice, multiple response, and true or false. You must achieve a minimum score of 85% to pass. It is recommended that you attend the current Administration course (Environment Manager, Application Manager, Performance Manager, and Management Center) before attempting the exam. Read More

The UWM Management Console 2019.1 Administrator exam is targeted at IT Professionals responsible for administering and deploying User Workspace Manager . It validates your ability to install, configure, administer, troubleshoot and maintain the management console.  The exam consists of 30 questions that must be completed in 40 minutes. Questions are multiple choice, multiple response, and true or false. You must achieve a minimum score of 90% to pass. It is recommended that you attend the current Administration course (Environment Manager, Application Manager, Performance Manager, and Management Center) before attempting the exam. Read More

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