Global Academy - Product Training Made Easy!

Welcome to Global Academy, Ivanti's new Training website. Browse our catalog to purchase training offerings. You can redeem your existing training vouchers here by clicking on the Get Voucher Number button below.

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The Certified Service Desk 2018 Administrator exam certifies you have the proven ability and experience to successfully administer and design the Service Desk system. Those wishing to take the exam should have attended the Service Desk 2018 Administration course. Alternatively, you should have at least six months experience (or equivalent knowledge) using Service Desk 2018. The exam consists of 75 questions that must be completed in 90 minutes. Questions are multiple choice, multiple answer, and true or false. You must achieve a minimum score of 80% to pass the exam. Read More

Consulting On Demand is a new service offer by Ivanti, allowing you to schedule the time you need with our consultants to get the help you need when you need it to be successful.  With this new service, you can purchase hours and schedule them yourself.  Products currently available for this service are: Ivanti Endpoint Manager Ivanti Services Manager The minimum price listed includes 4 hours of consultancy.  You will be able to schedule two 2 hour sessions with a consultant.  Hours expire 30 days from date of purchase through the portal. If you purchased a package from your account representative the expiration will vary.  Read More

Consulting On Demand is a new service offer by Ivanti, allowing you to schedule the time you need with our consultants to get the help you need when you need it to be successful.  With this new service, you can purchase hours and schedule them yourself.  Products currently available for this service are: Ivanti Endpoint Manager Ivanti Services Manager The minimum price listed includes 4 hours of consultancy.  You will be able to schedule two 2 hour sessions with a consultant.  Hours expire 30 days from date of purchase through the portal. If you purchased a package from your account representative the expiration will vary.  Read More

The File Director 2019.1 Administrator exam is targeted at IT Professionals responsible for administering and deploying File Director. It validates your ability to install, configure, administer, troubleshoot and maintain components of File Director.  The exam consists of 30 questions that must be completed in 40 minutes. Questions are multiple choice, multiple response, and true or false. You must achieve a minimum score of 90% to pass. It is recommended that you review the File Director documentation at help.ivanti.com Read More

The  Application Control 10 training course is a 2-day course that provides the necessary foundation to administer and maintain application management using the Desktop Suite. This course contains the subject matter to prepare candidates for the Certified Application Control 10 Administrator exam.  Application Control 10 is a public, instructor-led, fully interactive, remotely taught class. Course ID: ILT-AC-1701 Duration: 2 days Prerequisites: None Level: New user Delivery Method: This class is offered in an instructor-led online format. You only require access to the internet for the class.  Certification Available: Yes Certification Exam:  Certified Application Control 10 Administrator (CAC10A) Click here to view the course brochure.  Read More

The Ivanti Environment Manager course is a comprehensive administrator and basic troubleshooting course providing the necessary foundation to configure and troubleshoot the Environment Manager, along with the tools necessary to configure personalization.   Read More

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