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Welcome to Global Academy, Ivanti's new Training website. Browse our catalog to purchase training offerings. You can redeem your existing training vouchers here by clicking on the Get Voucher Number button below.

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Ce-sd-2017

The Certified Service Desk 2018 Administrator exam certifies you have the proven ability and experience to successfully administer and design the Service Desk system. Those wishing to take the exam should have attended the Service Desk 2018 Administration course. Alternatively, you should have at least six months experience (or equivalent knowledge) using Service Desk 2018. The exam consists of 75 questions that must be completed in 90 minutes. Questions are multiple choice, multiple answer, and true or false. You must achieve a minimum score of 80% to pass the exam. Read More

Ce-sm-2017

The Certified Service Manager Administrator exam is targeted at IT Professionals responsible for administering Service Manager. It validates your ability to configure, administer, troubleshoot and maintain components of the Service Manager solution.   The exam consists of 75 questions that must be completed in 80 minutes. Questions are multiple choice and multiple answer. You must achieve a minimum score of 80% to pass. Read More

Ce-uwm-10

The User Workspace Manager 10 Administrator exam is targeted at IT Professionals responsible for administering and deploying User Workspace Manager. It validates your ability to install, configure, administer, troubleshoot and maintain components of User Workspace Manager. The exam consists of 75 questions that must be completed in 90 minutes. Questions are multiple choice and true or false. You must achieve a minimum score of 80% to pass. It is recommended that you attend the current Administration course (Environment Manager, Application Manager, Performance Manager, and Management Center) before attempting the exam. Read More

Ilt-uwm-10

The  Application Control 10 training course is a 2-day course that provides the necessary foundation to administer and maintain application management using the Desktop Suite. This course contains the subject matter to prepare candidates for the Certified Application Control 10 Administrator exam.  Application Control 10 is a public, instructor-led, fully interactive, remotely taught class. Course ID: ILT-AC-1701 Duration: 2 days Prerequisites: None Level: New user Delivery Method: This class is offered in an instructor-led online format. You only require access to the internet for the class.  Certification Available: Yes Certification Exam:  Certified Application Control 10 Administrator (CAC10A) Click here to view the course brochure.  Read More

Ilt-dsm-2017

The Ivanti DSM Foundation course is a five-day training course covering concepts and principles within the DSM Suite. Students will learn the Common Foundational Skills (CFS) shared by the DSM suite, which will lead the participant through how to configure and manage the key aspects of DSM, including Software policies and compliance, Automation by packaging workbench and software factory, LifeCycle and revision, managing of sequence, technical dependencies, installation for OS deployment, patch policies, and management of drivers. Course ID: ILT-DSMF-1701 Duration: 5 Days Audience: Administrators, Networking Professionals  Language: English Prerequisites: Practical experience of administration of Windows Server and Clients Basic knowledge of SQL Server, configuration of Software, administration of Windows Clients Level: New Administrator Read More

Ilt-dsm-2017

The Ivanti DSM Packaging course is a three-day training course covering concepts and principles within the DSM Suite. Students will learn the Common Foundational Skills (CFS) shared in the DSM suite, which will lead the participant through how to configure and manage the key infrastructure of DSM, including deployment of clients, client components and interactions, different types of packages, managing of sequence, technical dependencies, testing of packages, patch packages, and software targeting. Read More

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