Global Academy - Product Training Made Easy!

Welcome to Global Academy, Ivanti's new Training website. Browse our catalog to purchase training offerings. You can redeem your existing training vouchers here by clicking on the Get Voucher Number button below.

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The Certified Service Desk 2018 Administrator exam certifies you have the proven ability and experience to successfully administer and design the Service Desk system. Those wishing to take the exam should have attended the Service Desk 2018 Administration course. Alternatively, you should have at least six months experience (or equivalent knowledge) using Service Desk 2018. The exam consists of 75 questions that must be completed in 90 minutes. Questions are multiple choice, multiple answer, and true or false. You must achieve a minimum score of 80% to pass the exam. Read More

The Certified Service Manager Administrator exam is targeted at IT Professionals responsible for administering Service Manager. It validates your ability to configure, administer, troubleshoot and maintain components of the Service Manager solution.   The exam consists of 75 questions that must be completed in 80 minutes. Questions are multiple choice and multiple answer. You must achieve a minimum score of 80% to pass. Read More

The User Workspace Manager 10 Administrator exam is targeted at IT Professionals responsible for administering and deploying User Workspace Manager. It validates your ability to install, configure, administer, troubleshoot and maintain components of User Workspace Manager. The exam consists of 75 questions that must be completed in 90 minutes. Questions are multiple choice and true or false. You must achieve a minimum score of 80% to pass. It is recommended that you attend the current Administration course (Environment Manager, Application Manager, Performance Manager, and Management Center) before attempting the exam. Read More

The Ivanti DSM Packaging course is a three-day training course covering concepts and principles within the DSM Suite. Students will learn the Common Foundational Skills (CFS) shared in the DSM suite, which will lead the participant through how to configure and manage the key infrastructure of DSM, including deployment of clients, client components and interactions, different types of packages, managing of sequence, technical dependencies, testing of packages, patch packages, and software targeting. Read More

The Endpoint Manager 2017 Administration training course covers topics from both Endpoint Manager 2017 (formerly LANDESK Management Suite) and Security Manager for Endpoint Manager 2017 (formerly LANDESK Security Suite) products.  Students will quickly learn key fundamental skills on how to configure the Endpoint Manager environment. Students will configure role-based administration, generate standard and custom reports, and learn how to fine tune their system according to best known methods. Hands-on exercises are available for Agent Deployment, Inventory, Remote Control, Software Distribution, Patch Management, and working with Provisioning.  Course ID: ILT-EMA-1701 Duration: 5 Days Prerequisites: None Level: New User Certification Available: Yes Certification Exam: Certified Endpoint Manager 2017 Administrator Click here to view the course brochure. Read More

The Endpoint Manager 2017 Administration training course covers topics from both Endpoint Manager 2017 (formerly LANDESK Management Suite) and Security Manager for Endpoint Manager 2017 (formerly LANDESK Security Suite) products.  Students will quickly learn key fundamental skills on how to configure the Endpoint Manager environment. Students will configure role-based administration, generate standard and custom reports, and learn how to fine tune their system according to best known methods. Hands-on exercises are available for Agent Deployment, Inventory, Remote Control, Software Distribution, Patch Management, and working with Provisioning.  Course ID: ILT-EMA-1701 Duration: 5 Days Prerequisites: None Level: New User Certification Available: Yes Certification Exam: Certified Endpoint Manager 2017 Administrator Click here to view the course brochure.  Read More

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