ILT-SMC: Service Manager Configuration (UK) 2020

Content
9 modules

Difficulty
Advanced

Rating

Course Length
21 hours

Instructor
Peter Coote

Released
22 Nov 2019

Price
$2,495.00

Upcoming Sessions

Description

The Service Manager Configuration training course takes your comprehension of Service Manager to the next level. Throughout the course you will learn how to create your own Business Objects and user interfaces. Other valuable tools for customizing your Service Manager system are also covered, such as setting up pick lists, configuring validation constraints, working with business rules, and using expressions.

Upon completion, you will have practiced the necessary skills to configure and create customized Business Objects for your Service Manager system. You will also qualify to take the Ivanti Service Manager Administration Certification Exam.

Duration: 3 Days

Audience: Administrators, IT staff, business resources (i.e. Change Mgrs., Knowledge Mgrs.) 

Prerequisites: ILT-SMA:Service Manager Administration Training

Level: Advanced Administrator

Certification Available: Yes

Certification Exam:  Service Manager Administration Certification

Click here to view the course brochure.

Objectives

  • Define Business Objects
  • Create a Standalone Business Object
  • Construct grids, forms, and layouts
  • Illustrate Business Object Relationships
  • Differentiate options for Pick Lists
  • Prepare Pick Lists for Data Consistency
  • Demonstrate configuring Validation Constraints
  • Construct Object Matching
  • Demonstrate use of built in expressions and management of counters
  • Describe trigger rules
  • Discover system settings and application logs

Certificate

By completing/passing this course, you will attain the certificate General Use Certificate of Completion

Learning Credits

CEU
2.0
1
ILT-SMC-1701: Service Manager Configuration UK
{{ vm.helper.t('reports.module') }}
2

ILT-SMC-1701: Service Manager Configuration (UK) - In Person Attendance

3

ILT-SMC-1701: Service Manager Configuration (UK) - Remote Attendance

4

ILT-SMC-1701: Service Manager Configuration (UK) - Remote Attendance

5

ILT-SMC-1701: Service Manager Configuration (UK) - Remote Attendance

6

ILT-SMC-1701: Service Manager Configuration (UK) - Remote Attendance

7

ILT-SMC-1701: Service Manager Configuration (UK) - Remote Attendance

8

ILT-SMC-1701: Service Manager Configuration (UK) - Remote Attendance

9
live online training survey
{{ vm.helper.t('courses.exam') }}
 
Added 6 days ago, by James
Course is good and gives more indepth knowledge of the behind the scenes components
 
Added about 2 months ago, by Anonymous
It was ok
 
Added about 2 months ago, by Anonymous
Ok
 
Added 2 months ago, by Anonymous
Good course and beneficial to remote learning.
 
Added 4 months ago, by Timothy
n1
 
Added 4 months ago, by D
Great course, great teacher
 
Added 8 months ago, by Abdulraheem
 
Added 10 months ago, by Sarith
 
Added 12 months ago, by Stein Erik Vatevik
Good introduction to service manager configuration.
 
Added almost 1 year ago, by Atisha

Ivanti Global Academy Privacy Policy

We use cookies to improve your experience on the Ivanti Global Academy website, to anonymously aggregate statistics about site visits, and to personalize our marketing efforts. By continuing to use our sites, you accept our use of cookies. You can learn more about our use of cookies, including how to manage them, in our Privacy Policy.

Ivanti Global Academy Terms and Conditions

Cancellation Policy – Global Academy Subscribers

Ivanti Global Academy reserves the right to cancel a Live, Instructor-Led course (ILT) or Live Webinar by giving notice of such cancellation at least 7 days (one week) before the scheduled start date.  If a live course or live webinar is ever cancelled, you will be notified by email.

Credit Policy – Non-Global Academy Subscribers

  • If cancellation by the customer occurs 2 weeks or more prior to class start date – 100% credit towards a future Live, Instructor-Led course.
  • If cancellation by the customer occurs 1 week prior to class start date – 50% credit towards a future Live, Instructor-Led course.
  • If cancellation by the customer occurs less than 1 week prior to class start date – 0% credit towards a future Live, Instructor-Led course.

Payment Terms

Payment is due in full before the first day of a Live, Instructor-Led course or before an Ivanti Global Academy Subscription becomes effective.

Shopping Cart

Your cart is empty