03 - ILT-ISMWS - Ivanti Service Manager Technical Workshop

1 session



Course Length
25 hours

Peter Coote

25 Oct 2019


Upcoming Sessions


Ivanti Service Manager Technical workshop is a 4-day training course that goes deeper than previous courses covering a variety of topics within the Ivanti Service Manager product. Delivered in person, this interactive instructor led session provides a greater depth of knowledge and skills to assist you in getting the most out of Ivanti Service Manager.

Upon completion, you will have practiced the necessary skills to manage and administer your Service Manager installation than ever before.

Duration: 4 Days

Audience: Consultant, Partner, Topic Experts, Customer

Prerequisites: Ivanti Service Manager Administration & Configuration Course

Level: Advanced

Language: this course will be delivered in English

Certification Available: No

Click here for the course brochure



By combining live online instructor-led training with scenario based hands-on exercises, students are empowered with the practical knowledge and skills needed to effectively administer Service Manager. Some of the topics covered are:

  • Set up/Install (deep configuration) of install wizard and Ops console
  • Reporting – such as Xtraction and SSRS Rapid Reports
  • Integration
    • EPM/Automation
    • Discovery/Voice
  • LDAP/SMAL import and scheduling
  • Reporting Analytics
  • Web Services


ILT-ISMWS-1701 - Ivanti Service Manager Customer Workshop

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Cancellation 2 weeks or more prior to class start date - 100% credit towards future class, cancellation 1 week prior to class start date - 50% credit towards future class, cancellation less than 2 weeks prior to class start date - 0% credit towards future class.

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