CE-SD-2018: Certified Service Desk 2018 Administrator Exam (English)

Content
1 module

Difficulty
Intermediate

Rating

Course Length
80 mins

Instructor
Valiant Cummings

Released
25 Feb 2018

Price
$100.00

Description

The Certified Service Desk 2018 Administrator exam certifies you have the proven ability and experience to successfully administer and design the Service Desk system. Those wishing to take the exam should have attended the Service Desk 2018 Administration course. Alternatively, you should have at least six months experience (or equivalent knowledge) using Service Desk 2018.

The exam consists of 75 questions that must be completed in 90 minutes.
Questions are multiple choice, multiple answer, and true or false.
You must achieve a minimum score of 80% to pass the exam.

Certificate

By completing/passing this course, you will attain the certificate Certified Service Desk 2017 Administrator (English)

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Certified Service Desk 2018 Administrator Exam (English)
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